Politique d’expédition
- SHIPPING & DELIVERY POLICY
Last Updated: September 26, 2026
At Maclerb, we are committed to providing a smooth and reliable shopping experience for every customer.
Processing Time
Orders are typically processed and prepared for shipment within 1–3 business days after payment has been successfully confirmed.
Shipping & Delivery Time
Once your order has been shipped, please allow approximately 10–15 business days for delivery.
Please note that weekends and public holidays are not included in the estimated delivery time.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, when available. Please allow some time for tracking information to become active.
Shipping Delays
Delivery times are estimates and may occasionally be affected by circumstances beyond our control, including carrier delays, severe weather, customs processing, or other unforeseen circumstances.
If your order has not arrived within the estimated delivery period, please contact our customer service team so we can assist you.
Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. Maclerb is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses.
Lost or Damaged Packages
If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible with your order number and relevant details so we can review the situation and assist you.
Questions About Your Order
If you have any questions regarding your order or shipment, please contact Maclerb Customer Support through our website.
Thank you for choosing Maclerb. We appreciate your trust and your business.